We require a non-refundable 50% deposit to begin all design and production. The final balance is due before we ship your order or before pick-up. Should project specs change from initial estimate (ie. Quantity increase, exceeding 3 proofs), an additional payment may be required if costs exceed initial total. Local sales tax will be charged for any projects ordered and shipped within California.
Most projects require 6-10 weeks to design, proof, print and assemble. Please note more complex orders may require additional time (ie. Calligraphy) and schedule accordingly. We are not responsible for project delays as a result of the client.
Rush orders are dependent on availability and will incur a $200 fee. Please contact us to confirm availability. The quickest turnaround for rush order is 8-12 business days.
The personal information that you provide on our website will only be used to communicate with you and to fulfill your order. We will never share or sell your information to any third party.
We ship via USPS Priority Mail with tracking information. Rush shipping is available for an additional fee. Shipping costs are based on the order weight, value, and destination, and will be calculated upon project completion. Transit times are in addition to production times.
We are not responsible for lost or stolen packages, or any situations that may occur during mailing as a result of USPS.
We can let you know how much your invitation suite weighs after assembly. Postage will depend on the size, weight and thickness of your items being mailed. Please check with your local post office to ensure the adequate postage amount for each envelope before purchasing postage.
Please let us know if you plan to use custom or vintage stamps for your envelopes.
Envelope stuffing, sealing, and postage application is not included in our package offerings, but can be done for an additional fee (typically $1.00-3.00 each)
Please be advised that all monitors and screens display color differently and may not accurately represent how your order will print. We do our best to accurately represent the colors we offer, and recommend referencing the Pantone Solid Uncoated color book to request specific ink colors or provide us with a physical swatch of colors. We also recommend purchasing our Sample Guide for a better idea of paper quality and color selections before placing your order.
If ordering from our collection, up to 3 digital pdf proofs are included with your order (2 minor rounds of revisions after initial proof). If ordering a custom suite, up to 5 digital pdf proofs (4 minor rounds of revisions after initial proof). Each additional proof is $75 each.
Please be advised that the differences between computer monitors and/or electronic devices may not be an exact representation of final print output. We do not accept returns because your printed stationery does not match exact colors that you see on your screen. We do our best to accurately represent the colors we offer, and recommend referencing the Pantone Solid Uncoated color book to request specific ink colors or provide us with a physical swatch of colors. We also recommend purchasing a sample for a better idea of paper quality and color selections before approving your proof.
We cannot provide custom physical proofs of letterpress or foil projects because the work associated with producing the sample (ordering plates, mixing inks, print setup, etc) makes up a bulk of the labor and cost of printing the entire run. We can, however, provide you with samples from previous jobs to get an overall idea of the quality of our work.
Because of the nature of letterpress printing, please understand that slight variances in ink coverage, color, impression, and position are normal and to be expected. We believe this only adds to the handmade quality of our products.
All orders ship flat and ready for you to assemble. Assembly options are available for an additional fee. Typically assembly fees run from $1.00 - $3.00 per invite depending on complexity of your order.
Due to the custom nature of the product, returns are not accepted. If you decide to cancel an order before any print production begins, cancellation may be possible so long as the materials have not been ordered, however, initial deposits are final. Orders cannot be canceled once you sign off on proof and print production begins. We cannot accept returns or process refunds due to errors on approved proofs (ie. Typos), regardless of where the error originated. If an error is caught, we may be able to offer a print discount for any reprints. For any print error on our part, a complimentary reprint or refund will be provided.
Paper Mint Press is the sole owner of all files, artwork, designs, logos, monograms and fonts. The client shall be the owner of the end product only (i.e. the physical printed product, not the intellectual property created). It is strictly prohibited for the client or any third parties to take any elements of designs created by Paper Mint Press for use unless otherwise approved. We reserve the right to use clients’ final designs as a marketing or promotional tool (ie. Instagram, website, Facebook) unless otherwise noted by client prior to production. If you do not want your personal information to appear in promotional material, you must provide a request at the time of ordering.
By placing an order, you have read and agree to OUR terms and conditions OUTLINED below.